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Business Process Management (BPM) is a systematic approach to managing and streamlining business processes. BPM is intended to help improve the efficiency of existing processes,…
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5G technology isn’t a one-size-fits-all solution that can enable digital transformation at the touch of a button. There are three kinds of 5G, each with its own specific use…
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Companies with diverse workforces are better positioned to deliver truly customer-centric experiences to all consumers. For example, when building technology, it is important…
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With a vast amount of technology training and education available today, it’s difficult to know what deserves your attention and what’s just a marketing ploy. Furthermore, most…
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Tackling global climate change and tracking greenhouse gas emissions has become an all-hands-on-deck endeavor. The World Bank recently launched an initiative, in collaboration…
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Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. It’s no…
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Successful business owners know how important it is to have a plan in place for when unexpected events shut down normal operations. Modern enterprises face many types of…
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Reshoring manufacturing to the US­ has been a significant trend in recent years, driven by geopolitical tensions, supply chain disruptions, proximity to customers and markets,…
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There has been a lot of recent discussion around the business value of environmental, social and governance (ESG) reporting, and the degree to which it relates to financial…
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There’s a lot of talk about how organizations can and should reduce their negative impact on the environment. While staying focused on mitigating our current and future…
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